SPRINGFIELD – To make canceling physical fitness services easier for customers, State Senator Javier Cervantes is moving legislation to require these services have easy and simple ways to cancel a contract.

“This is a simple matter of updating business practices to fit with modern times,” said Cervantes (D-Chicago). “Giving consumers simple and efficient methods to cancel their subscription or contract is one way we can ensure residents are not falling victim to automatically renewing payments for services they no longer use.”

Under the new legislation, businesses offering physical fitness services like gym memberships would need to allow customers to cancel their contract either online or by email, instead of only by mail. 

The measure would also require contracts for physical fitness services that automatically renew to comply with the Automatic Contract Renewal Act, which ensures businesses give full disclosure of their automatic terms and cancellation policies and do not charge customers without proper consent.

“We have given consumers in Illinois the tools to make canceling their subscriptions with other services easier, and we want to expand those provisions,” said Cervantes. “Residents may go months or even years without knowing if their old gym membership is renewing and charging them, and with these changes we are making the process easier for everyone.”

House Bill 4911 passed the Senate Judiciary Committee on Tuesday and is one step closer to becoming law.

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